Refund Policy

We strive to provide the best cleaning services possible. If you are not satisfied with our services, please review our refund policy below.

1. Satisfaction Guarantee

If you are not completely satisfied with our cleaning services, please contact us within 24 hours of your appointment. We will make every effort to resolve your concerns, including re-cleaning the area in question if necessary.

2. Refund Conditions

Refunds may be issued under the following conditions:

Service Issues: If we are unable to resolve your service concerns after a re-cleaning, you may be eligible for a partial or full refund.
Pre-Paid Services: If you cancel pre-paid services more than 24 hours in advance, you may be eligible for a full refund. Cancellations made less than 24 hours in advance may incur a cancellation fee.

3. Non-Refundable Services

The following services are non-refundable:

Same-Day Bookings: Services booked and canceled on the same day are not eligible for a refund.
Special Requests: Any special requests or additional services requested during the appointment are non-refundable.

4. Refund Process

To request a refund, please contact us at wingscrub@gmail.com with your booking details and a description of your concern. Our customer service team will review your request and respond within 7-10 business days.

5. Timeframe for Refunds

Refunds will be processed within 10 business days of approval. The refunded amount will be credited to the original method of payment.

6. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: wingscrub@gmail.com

Acceptance of Terms

By booking our services, you acknowledge that you have read, understood, and agree to this Refund Policy.